• Melissa B

5 Reasons To Hire A Virtual Assistant


Working Remotely for Employers

What's A Virtual Assistant?


An individual serving as a virtual assistant can provide different services from a remote location to businesses. Virtual employees can access necessary data and tools despite not being in-office employees


What is a virtual assistant?


When we first thought of virtual assistants, they were considered self-employed individuals who specialized in a specific industry or task. However, as the virtual assistant industry grew, you now have virtual assistant companies like Concierge Elite that provide you with virtual assistants for a range of services like:


Customer Service, Appointment Booking, Administrative, Social media, Data entry, Insurance Verification, and Medical transcription.


Here are 5 Reasons To Hire A Virtual Assistant


1. Reduced Costs

To reduce overhead costs, most business owners and Doctors hire virtual assistants.

Here are a few ways to save money while increasing your ROI with a virtual assistant.


A. Instead of hiring a full-time employee to do a small job, you can hire a virtual assistant to do it for you. They are there to help in the small and the large tasks; it's totally up to you how you use your remote team member!


Because your team member is working remotely, you won't have to pay for overheads like their internet connection, laptop, or other office space-related expenses. Additionally, if you use a service like Concierge Elite, they even handle the payroll costs, taxes, insurance, and everything that comes with the human resources expenses.


B. Lower Training Costs

A virtual professional can also reduce training costs.


Think about it.


Investing time and resources into training a first-time employee will require considerable time and effort. You won't need to train your virtual assistants because they only handle tasks they are already proficient in. Better yet, the Concierge Elite team trains the team in your business's policies, procedures, and protocols, and it only takes 2 hours of your time. Companies like this have the art of training fined tuned, saving you time and money.


They can get started right away! Most Virtual Employees can be ready in as little as 2 hours of your time and almost immediately in other tasks!


2. Increased Focus

The ability to focus on a company's core competencies is another benefit of hiring virtual assistants. Yes, you have time to focus on the most important person, customer, or patient in front of you. You don't have to be interrupted by a ringing phone; take time away from seeing patients do medical transcription or insurance verification. What about sending emails, scheduling meetings, and data entry?


These are necessary tasks, but they are not core tasks that need to be done by an in-house team. When they are, they force your in-house employees to take time away from things that need to be done in person, like forwarding booking appointments, upselling products and new services and giving quality time and attention to your customers. All of these things contribute to the bottom line and increase ROI. Now imagine that your team couldn't do them!



3. Scale Your Business Operations

It is also possible to scale up your business operations quickly with the help of virtual assistants.


As your business increases, it is easy to add and increase your team without the time and attention in the hiring and recruitment process. Your virtual assistants can quickly adapt to handle increases, and typically, services like Concierge Elite have extra and backup team members ready for hire.


Rather than wasting time and resources on day-to-day operations, you can invest it in thinking strategically about the business from a long-term perspective. It helps you set goals that will guide the performance and success of your company.


4. Offer 24/7 Customer Service

Businesses have customers spread across the globe.


International time zones and global needs can be challenging when your business and staff are located in one area. This is where hiring a company that specializes in a remote team can be beneficial. They work extended hours and, in some cases, even 24 hours to help capture every customer's needs no matter the time zone or your location's hours.


5. Frees Up Time

The most valuable asset anyone has is time, not money because once it's gone, it's gone forever. To delegate to people, you need to hire the right people.

Business owners whose days are spent doing low-level administrative tasks will experience a lack of energy for tasks critical to growing the business. Spend your time doing what you enjoy, not what you have to do to keep the paperwork flowing.




When To Hire A Virtual Assistant


When can they be most useful?


1. If You Have Tasks That Don't Need A Full-Time Employee


Hiring someone full-time for it is impractical when there's a task that only requires a few hours of work per day or week. An employee who is solely responsible for scheduling client meetings isn't a good investment.


In this case, it's better to use your virtual assistant when there are small tasks or one-off projects.


2. For Repetitive And Non-Core Tasks

Most businesses spend much time on non-core tasks like daily answering phone calls and emails.


You need to hire a virtual assistant if you waste most of your hours doing such time-consuming daily tasks. These activities can be handled efficiently by them so that you can focus on more important matters.



How To Manage Your Virtual Assistant


The following are some of the most common reasons why people fear hiring a virtual assistant:


They're based remotely, so how do you manage them?

How do you communicate project requirements?

How do you monitor their productivity?

How do you ensure that they're working?


Yes, these are valid concerns; you needn't worry about them! With Concierge Elite, they take care of all of these things. All you do is reap the benefits of having a new team member who is increasing your ROI while performing tasks to help you and your in-house team focus on what's most important, the customer!


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