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Concierge Elite Training and Coaching Services

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The vision for Concierge Elite is to grow your teams to be the best they can be. With that in mind, we are now providing as part of your services our training and coaching program. You will receive a link to schedule your personalized training and coaching each month in your ROI report. If you have any questions regarding your new services please reach out to us on the contact us page.

1:1 Coaching with Melissa Brown

The purpose of the 1:1 coaching is to provide the leaders and managers with clear goals and objectives to simplify the front end (front desk) efficiencies, process and protocols. 

1st Quarter Training

30
Day

Evaluation and Assessment/Goal Setting

60
Day

Evaluating and Creating Process
&
Protocols For Your Entire Team

90
Day

ROI, Personal KPI, Team and Individual Goals, Rewards Program, and Practice Protocols

1:1 Training With Melissa Brown

Team Training Schedule

Q1

Essential Skills for CSR's *

Q2

Customer Service Development

Q3

Receptionist Essentials 

Q4

TBD

Terms & Conditions:
Coaching Services

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