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Concierge Elite Training and Coaching Services



The vision for Concierge Elite is to grow your teams to be the best they can be. With that in mind, we are now providing as part of your services our training and coaching program. You will receive a link to schedule your personalized training and coaching each month in your ROI report. If you have any questions regarding your new services please reach out to us on the contact us page.
1:1 Coaching with Melissa Brown
The purpose of the 1:1 coaching is to provide the leaders and managers with clear goals and objectives to simplify the front end (front desk) efficiencies, process and protocols.
1st Quarter Training
30
Day
Evaluation and Assessment/Goal Setting
60
Day
Evaluating and Creating Process
&
Protocols For Your Entire Team
90
Day
ROI, Personal KPI, Team and Individual Goals, Rewards Program, and Practice Protocols
1:1 Training With Melissa Brown
Team Training Schedule
Q1
Essential Skills for CSR's *
Q2
Customer Service Development
Q3
Receptionist Essentials
Q4
TBD
Terms & Conditions:
Coaching Services



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